Dr. Khaled Al-Fawaz Joined the Faculty of Economics and Administration at King Abdulaziz University in 2012. He received his PhD from the Brunel Business School in the area of Information Systems. His PhD focused on Enterprise Resource Planning (ERP) adoption and implementation in service organization domain. His research focus is on Electronic Government, Transformational Government, Information Systems Integration, Investigating and Evaluating Enterprise Resource Planning, Business Process and IT Infrastructure Integration Issues.